Who We Are
AI Venture X builds precision-engineered agentic systems, multi‑agent workflows, and white‑label AI infrastructure. If you have questions about this policy, please contact us at [email protected].
Scope
This policy applies to information we collect through:
- Our websites and pages that link to this Privacy Policy;
- Our products, APIs, agent systems, and related services;
- Events, webinars, surveys, and marketing communications;
- Direct interactions with our team (e.g., sales, support).
Information We Collect
Information you provide to us
- Contact details (name, email, phone, company, role).
- Account and authentication information.
- Content you submit (messages, forms, support requests, files).
- Contract, billing, and payment information (processed via secure providers).
Information collected automatically
- Usage data (pages viewed, features used, timestamps, referring URLs).
- Device and technical data (IP address, browser type/version, OS, screen size).
- Cookies and similar technologies. See “Cookies & similar technologies” below.
Information from third parties
- Vendors and partners (analytics, payment, support, hosting).
- Public sources and professional networks (where lawful).
How We Use Your Information
- Provide, operate, and secure our products and services.
- Process transactions, manage accounts, and deliver support.
- Improve and develop features, models, and performance.
- Communicate with you about updates, security, and service changes.
- Send marketing communications (you can opt out at any time).
- Comply with legal obligations and enforce our terms.
Legal Bases for Processing (EEA/UK)
Where GDPR/UK GDPR applies, we process your personal data based on:
- Performance of a contract and to take steps at your request before entering one;
- Legitimate interests (e.g., product improvement, security, fraud prevention, marketing to business contacts);
- Your consent (e.g., certain cookies or communications) — you may withdraw at any time;
- Compliance with legal obligations.
How We Share Information
- Service providers and processors that support hosting, analytics, communications, payments, and support.
- Professional advisors, auditors, and insurers where necessary.
- Business transfers (e.g., merger, acquisition, or asset sale).
- Legal and compliance requests where required by law or to protect rights, safety, and security.
We do not sell your personal information. We do not share personal information with third parties for their independent marketing purposes.
International Transfers
Your information may be transferred to and processed in countries outside your country of residence. Where required, we use appropriate safeguards such as Standard Contractual Clauses and implement technical and organizational measures to protect your data.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary by data category and context.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure; we continually improve our controls to mitigate risk.
Your Rights & Choices
EEA/UK
Subject to applicable law, you may have the right to access, rectify, erase, restrict, or object to processing, and to data portability. You also have the right to withdraw consent where processing is based on consent and to lodge a complaint with your local supervisory authority.
California (CPRA)
California residents have rights to know, access, delete, correct, and limit the use and disclosure of sensitive personal information, as well as the right to non‑discrimination for exercising these rights. We do not “sell” or “share” personal information as defined by CPRA.
To exercise rights, contact us at [email protected]. We may need to verify your identity and authority to act on behalf of another individual.
Automated Decision‑Making
We may use automated systems and models to support features such as classification, routing, and anomaly detection. We apply human oversight and evaluation where required, and we aim to minimize unfair bias. You can contact us to learn more about logic involved, significance, and consequences where applicable law provides such rights.
Cookies & Similar Technologies
We use cookies, web beacons, and similar technologies to operate our site, remember preferences, analyze usage, and improve services. You can manage cookies through your browser settings. Some features may not function properly without certain cookies enabled.
Third‑Party Links & Services
Our site and services may link to or integrate with third‑party sites, tools, and services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date. Material changes will be communicated as appropriate.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us:
- Email: [email protected]
- Terms of Service: View Terms
- General enquiries: Contact form